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HealthInfo Canterbury

Where to go for help (youth & teens)


If this is an emergency and you or someone else is in immediate danger, phone 111 now.

If you feel suicidal, call Child Adolescent and Family Mental Health Emergency (CAFEm) for 24-hour crisis support:

People who can help

Your GP (doctor) is a really good person to go to for all sorts of help. They have lots of knowledge and experience helping young people with all kinds of issues. If you don't have a GP already, you can use this link to find one. If you prefer to see a different doctor, you can see one for free at 298 Youth Health.

You can also contact the Community Youth Mental Health Service (CYMHS). CYMHS is free for youths aged 13 to 18 who may have mental health or alcohol and drug issues. The service provides short-term intervention, which includes assessment, treatment and support. It also coordinates and supports youth and their families or referrer to get longer term treatment if needed. Young people can refer themselves to the service. A GP, counsellor, teacher or parent can also refer them. This can be by phone or using the online referral form. CYMHS can also provide information about other services and treatment available in the community.

Phone, text, email and online help

get help youthSometimes it can be easier to talk anonymously. If that's how you feel, try one of these services:

0800 What's Up

Freephone: 0800‑942‑8787 from any phone. Monday to Friday, 12 noon to 11 pm, weekends 3 pm to 11 pm.

You can also chat to a counsellor online.


Freephone: 0800-37-66-33 (available 24/7) or free txt 234.

Email: You can also chat to a counsellor online.


Skylight can help if you're stressed or grieving. They'll also send you a personal information pack on anything they think will help and can post it to anywhere in New Zealand.

What's on HealthInfo?

You can look up specific pages for information about things like bullying, anger, abuse, alcohol and drugs, relationships and more.

When you're looking at a page on HealthInfo, you might also see a box called "See also". The links in this box will take you to pages with more information about related issues.

HealthInfo has special sections with health resources and providers for Māori, Pacific peoples, and Migrants and refugees. It also has a page listing where you can get health information in other languages.

Written by HealthInfo clinical advisers. Page created March 2016. Last updated October 2018.


See also:


Your Rights

Page reference: 223212

Review key: HIWGH-223212