HealthInfo West Coast-Te Tai Poutini
Hospital-level care
Hospital-level care is used to describe the high level attention, care and support someone needs. When care needs change, it may be necessary to move to hospital-level care.
Some rest homes, but not all, offer hospital‑level care facilities. This is often referred to as The hospital part of the rest home facility.
Hospital‑level care can include palliative and respite care in some cases.
If a higher level of care is needed the rest home manager will arrange for a needs assessment.
You can find out more through the following services and websites:
Age Concern
Website: www.ageconcern.org.nz
Phone Age Concern West Coast: (03) 789-7659.
You can find information and advice about rest homes and other retirement facilities under Housing and care.
West Coast DHB Adult Mental Health Service
Phone: (03) 769-7805
If your loved one needs help with mental health issues, you can contact this service through the Adult Community Referral Centre at the above phone number.
Eldernet
Website: www.eldernet.co.nz
This website has information about rest homes and residential care, including a directory of what's available in your area.
Seniorline
Freephone: 0800-725-463
This toll-free service provides information about services and help for older people.
WINZ Residential Subsidy Unit
Freephone: 0800-999-727
This unit can answer all questions about residential subsidies.
HealthInfo recommends the following pages
- Te Whatu Ora – Residential care questions and answers
Common questions and answers about residential care.
Written by HealthInfo clinical advisers. Last reviewed May 2019.
Review key: HIRRV-48277
