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HealthInfo Canterbury

Support after the terror attack in Christchurch

This page has links to information in other languages.


floral tributes outside the botanical gardens with the Peacock fountain in the backgroundOnce again, the Canterbury health system has been tested by unprecedented events and has stepped up in response to Friday’s horrific terrorist attack on our Christchurch community.

The events in Christchurch on Friday 15 March have stunned our New Zealand community. The immediate effects on the wellbeing of our people are likely to be felt for some time. Some people will need support for much longer.

Where to find support

General practices and pharmacies

All are open as usual so make these your first point of contact with our health system for non-emergency care.

If you don't have a GP or are new to Canterbury, find out how to enrol in Getting medical help if you are new to Canterbury.

You can search for a GP on this map.

General practice visits related to the extraordinary event on Friday will be fully funded (you won't have to pay) at the discretion of your general practice team. You will still need to make an appointment.

After-hours facilities available to help you are:

If you or someone you know needs mental wellbeing support or advice:

Specialist Mental Health Services

Phone your general practice Team first.

For general information and advice on the mental health support services we have available, see Canterbury DHB Specialist Mental Health Service.

If you need urgent or crisis mental health care, call 0800-920-092 (24 hours, seven days a week).

Charity Hospital

The Canterbury Charity Hospital is providing free counselling sessions following Friday’s devastating terror attack. Phone (03) 360-2266 (week days) or 020-4098-0750 (after hours) to make an appointment.

Work and Income (WINZ) and ACC

If you've been affected by the Christchurch tragedy or need to travel there because of it, Work and Income (WINZ) may be able to help – even if you aren't on a benefit.

For more information, see Christchurch tragedy – we’re here to help.

ACC provides financial support if someone has been injured or died from an injury. This includes mental health support to those who were physically injured. ACC is working with the Police and Canterbury DHB to ensure claims are fast-tracked.

For more information, see Support available to victims of Christchurch terror attack. This page also has factsheets of the information in English, Arabic, Bahasa Malaysia, Bengali, Farsi Persian, Hindi, Indonesian and Urdu.

Resources for parents and caregivers

Mana Ake has put together an Information pack for parents and caregivers, which has been delivered to schools. The packs include:

More information

You can read more about the Canterbury health system's response to the terror attacks in Canterbury DHB chief executive David Meates' CEO update.

Written by HealthInfo clinical advisers. Page created March 2019. Last updated April 2019.

Page reference: 360925

Review key: HINCP-00000