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HealthInfo Canterbury

Further information about the response to COVID-19

This page has links to information in other languages.

The Ministry of Health has information on its website that's updated daily.

For more information about the response, visit the New Zealand Government COVID-19 website or call the Government helpline on 0800-779-997.

Health care

Call centreMost healthcare providers have returned to providing full services. GP’s and other healthcare providers may still offer telehealth options like virtual consultations as in other alert levels. GP surgeries will continue to keep everyone safe by seeing people who are unwell with cold- and flu-like symptoms either outside the practice or in a separate area.

Hospital services are catching up with the backlog that the lockdown caused. The hospital will contact you if you've been affected. If your condition is getting worse you should contact your GP.


See COVID-19 – Public message about medicines supply for information about the supply of medicines.

Also see this information about Medicines that are being investigated for treating COVID-19 from My Medicines.

Visiting Canterbury hospitals and aged residential care facilities

See the Canterbury DHB's information about Visiting Canterbury DHB facilities.

The Ministry of Health has produced COVID-19 information about visiting aged residential care facilities. But contact the aged residential care facility before your visit as policies vary between facilities.

Help for Christchurch and Banks Peninsula residents

The Christchurch City Council has a helpline for Canterbury and Banks Peninsula people who need urgent help with essential household goods and services during COVID-19. Essential household goods and services include food and medicines. Call the helpline on 0800-24-24-11 or see Help for Christchurch and Banks Peninsula residents for more details.


If you can't work or have lost your job because of COVID-19, visit the Work and Income (WINZ) website.

Financial advice

If you're suffering financial stress because of COVID-19, talk to your bank. You can also get advice from Ministry of Social Development and on the New Zealand Government COVID-19 website.


For travel advice, visit the Government's Safe Travel website.

  HealthInfo recommends the following pages

Written by HealthInfo clinical advisers. Page created May 2020. Last updated August 2020.


See also:

Advance care planning

Cancer and COVID-19

COVID-19 breastfeeding advice

Diabetes and COVID-19

Dementia and COVID-19

Dental care and COVID-19

Family harm and COVID-19

Long-lasting pelvic pain and COVID-19

Page reference: 746200

Review key: HICOV-710714