Print this topic

HealthInfo Waitaha Canterbury

Counselling & peer support for transgender & gender diverse people

Tautoko whakamāherehere me ā-hinengaro mō te hunga irawhiti

Counting Ourselves (2018) showed that trans and gender diverse people in Aotearoa New Zealand often need support with their mental wellbeing. Coming out and transitioning can be difficult, and trans and gender diverse people often experience depression and anxiety.

Support from friends and whānau (family) is a huge help – see Support networks for transgender & gender diverse people & their whānau for more information.

If you're transgender, non-binary or gender diverse, questioning your gender identity or considering transitioning, it may be helpful to talk to someone about how you feel and get emotional or professional support.

You can get professional support through the public and private health systems.

Funded peer support and psychology is available in Canterbury for transgender, gender diverse, and questioning people of all ages in a programme called the Trans Wellness Package. This package is available by talking to your general practice team about it. It provides support with whatever is going on in your life, not just about your gender.

It's okay to ask if the professional you're contacting has experience working with gender identity and gender diversity issues. You may want to contact peer support groups to ask for recommendations of professionals with relevant experience. See Support networks for transgender & gender diverse people & their whānau.

If cost is a problem, you can ask your general practice team to help you apply for WINZ or other financial support.


OutLine is a national support line service. Trained volunteers from the LGBTIQ+ communities answer calls. You can phone the support line on 0800-688-5463 or chat online from 6 pm to 9 pm any evening.

OutLine also offers face-to-face counselling at their Auckland and Wellington clinics. Outside those areas, it offers video counselling. There is a charge for the counselling.

Written by Ko Awatea gender-affirming care co-design group. Adapted by HealthInfo clinical advisers. Last reviewed March 2023.


See also:

Helplines for mental health issues

Getting help for a mental health issue

Mental health professionals

Page reference: 615617

Review key: HISOG-53214