HealthInfo West Coast-Te Tai Poutini
If you need urgent or emergency mental health care, or if you are worried about the mental health of a friend or family member, call the West Coast mental health crisis team on 0800‑757‑678 (24 hours, seven days a week).
Otherwise, visit your GP. If necessary, your GP can refer you for more specialised assessment and treatment.
If you need to find a GP, you can find one on this West Coast DHB page.
Phone: 1737 or 0800-1737-1737
Txt: 1737
Website: 1737.org.nz
If you feel anxious, down, a bit overwhelmed, or just need someone to talk to, call or txt 24 hours a day, seven days a week. 1737 is staffed by a team of paid counsellors who can talk to you if you have mental health or addiction problems. A counsellor will work with you to develop a care plan. This could include referring you to another service, giving you additional counselling or giving you information and support.
A BIC clinician is someone who can help you deal with mental health issues. BIC clinicians are registered mental health professionals from a variety of backgrounds, who have had specific training as brief intervention counsellors and coordinators.
There is no charge to see a BIC clinician, but you must first get a referral from a GP. For more information, see Brief intervention counselling.
If you don't qualify for funded sessions with a BIC clinician, or don't want to wait until a BIC clinician can see you, you can pay to see a private counsellor.
You can find a counsellor through the New Zealand Association of Counsellors (NZAC), the Mental Health Education and Resource Centre (MHERC) or in the Family Services Directory. Some counsellors offer funded or subsidised treatment but you may have to pay part or all of the cost.
Some employers offer employee assistance programmes (EAP). An EAP is a confidential service that your employer pays for. The programme has qualified, registered and experienced professionals who can help you and your immediate whānau/family talk through issues that may be affecting your wellbeing or your ability to do your job. Talk to your manager or human resources representative about whether your employer offers an EAP.
Written by HealthInfo clinical advisers. Last reviewed May 2016. Last updated June 2019.
Review key: HIHMI-138165