Open a PDF version to print this topic

HealthInfo West Coast-Te Tai Poutini

Diabetes equipment

Important

Pharmac is changing which diabetes meters and associated test strips are funded in New Zealand. See Diabetes meters and test strips on Pharmac's website for details.

Keeping your diabetes under control can involve using and keeping track of different medications and equipment. If you have problems with any of the equipment, first contact your practice nurse or local diabetes nurse specialist for advice.

The summary below gives more detailed information about where to get different pieces of equipment, who can help you learn to use it, and where to go for help if something's not working properly. You may also find the PDF booklet Diabetes and insulin from Diabetes New Zealand helpful.

Equipment

Where to get it

Learn how to use it from

Help when it's not working

Blood testing meter

  • Pharmacy
  • Diabetes nurse specialist
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Diabetes nurse specialist
  • Distributing company – see below

Blood glucose test strips or blood ketone strips

  • GP or specialist prescription
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse

Finger-pricking device (if you break or lose the one supplied)

  • Pharmacy
  • Diabetes nurse specialist
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Diabetes nurse specialist
  • Distributing company – see below

Lancets for finger-pricking device

  • Pharmacy
  • Diabetes nurse specialist
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse

Insulin pen

  • Pharmacy (limited supplies only)
  • Diabetes nurse specialist
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Pharmacy
  • Diabetes nurse specialist
  • Distributing company – see below

Insulin pen needles

  • Pharmacy
  • GP or specialist prescription
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse

Insulin

  • GP or specialist prescription
  • Pharmacy
  • Practice nurse
  • Pharmacy
  • Diabetes nurse specialist
  • Practice nurse
  • Distributing company – see below

Glucagon

  • GP or specialist prescription
  • Call 111 for an ambulance

     

     

Distributing companies for diabetes equipment

Equipment

Company

Phone number

CareSens meters, glucose test strips and KetoSens blood ketone test strips

Pharmaco Healthcare

0800‑804‑079

ClikSTAR insulin pen

Sanofi

0800‑283‑684

FreeStyle Optium monitors and strips

Medi'Ray New Zealand

0800‑633‑472

Glucagon Kit

Novo Nordisk

0800‑733‑737

Multiclix finger pricker and

Softclix finger pricker

Roche Diagnostics

0800‑802‑299

NovoPens

Novo Nordisk

0800‑733‑737

Savvio insulin pens

Eli Lilly

0800‑500‑909

SoloSTAR insulin pens

Sanofi

0800‑283‑684

 

Where to get replacement insulin pens and help with equipment

As long as you already know how to use your insulin pen correctly, you can get a replacement from your local diabetes nurse specialist. Manufacturers don't charge for insulin pens, so you should not have to pay for a replacement. You may also be able to get one from one of the following pharmacies, but they carry only a limited supply.

Westport

Greymouth

Hokitika

Buller Pharmacy

168 Palmerston St

Westport

phone (03) 789‑7629

Mason's Pharmacy

30-34 Tainui St

Greymouth

phone (03) 768-7470

Outside local area call free 0508-462-766

 

Westland Pharmacy

10 Weld St

Hokitika

phone (03) 755-8150 or

Call free 0800-107-455

 

Diabetes nurse specialist

Westport

phone (03) 788‑9030 ext 8751

 

Olsens Pharmacy

cnr Tainui & Guinness Sts

Greymouth

Phone (03) 768-4075

 

 

 

 

Diabetes nurse specialist

Greymouth

Phone (03) 769-7400 ext 2748

 

 

On the next page: How to inject insulin

Information provided by the Canterbury DHB. Adapted by the West Coast DHB. Last reviewed February 2018.

Page reference: 295136

Review key: HIDIA-21832