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HealthInfo West Coast-Te Tai Poutini

Scans & X-rays (radiology)

Your doctor may request a scan or an X-ray to help find the cause of your problem or to check your response to treatment.

Will I have to pay for my scan or X-ray?

Scans and X-rays Provided by the West Coast DHB Radiology Department are free. You will not have to pay for your scan or X-ray if you receive an appointment from the West Coast District Health Board.

Please discuss private referral options with your doctor if you have medical insurance or are able to pay.

If your scan or X-ray relates to an accidental injury, there won't be any ACC part-charge for scans or X-rays done at the West Coast DHB Radiology Department.

Where will I get my scan or X-ray?

If your appointment is arranged by the West Coast District Health Board, your appointment letter will tell you where to go.

For privately funded scans or X-rays, the private provider may offer a range of locations to get your test.

How will I get an appointment?

Phone the Radiology Department at Grey Base Hospital or Buller Hospital to make an appointment for any scans or X-rays. Your doctor will send a referral to the hospital, and you should time receive an appointment letter. If you haven't heard in the time frame given by your doctor, please call to ask how long it is going to be (see "What if I have a question about my scan or X-ray?").

Your appointment letter may tell you to call to confirm your appointment. Please do this by calling the number on your appointment letter. You risk losing your appointment if you don't confirm your appointment by the date indicated in your letter.

What if I have a question about my scan or X-ray?

If your test was ordered by your GP, contact your GP.

If your test was ordered by a hospital doctor, call the Grey Base Hospital on (03) 769-7400.

How do I get the results of my scan or X-ray?

Call your GP, who will get a copy of all test results, even if you were referred by a specialist.

What should I do if I can't make my appointment?

Refer to your appointment letter and call the number provided. If you lose your appointment, contact your GP.

Where can I park?

Please allow time to find a park. Your appointment letter will include specific information about parking. Also see Grey Base and Buller hospital parking.

What if I have special needs?

If you have special needs such as mobility issues, hearing loss, or require an interpreter, please call the number on the appointment letter and let staff know in advance.

What if I am pregnant or breastfeeding?

Please let staff know when you arrive for your scan or X-ray.

How should I prepare for my scan or X-ray?

The instructions for any special preparation for your scan or X-ray will be included with your appointment letter. If you have any questions about this, please call the number on your appointment letter.

  HealthInfo recommends the following pages

Information provided by the Canterbury DHB. Adapted by the West Coast DHB. Last reviewed June 2016.

In this section

Bone density scan (DXA)

Breast screening (mammography)

CT (computed tomography) scan

FibroScan

MRI (magnetic resonance imaging)

Ultrasound

Video swallow studies

X-rays

Page reference: 233665

Review key: HISXN-86976