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HealthInfo West Coast-Te Tai Poutini


A new system for sharing electronic patient records in now available to West Coast clinicians, including GPs, hospital clinicians, pharmacists, community nursing services, and allied health professionals. This will be available to other South Island district health boards in the near future.

This system is called HealthOne.

How does an electronic shared care record benefit me?

The purpose of HealthOne is to provide better healthcare for people on the West Coast. With a shared care record, your relevant health information is available to the clinician currently caring for you, whether that person is your usual doctor, a hospital clinician, pharmacist, nurse, physiotherapist, or other registered health professional.

The ability to share data and access the latest key patient information will lead to faster, better-informed, and safer decisions at the point of care.

Who can access my health information?

Only authorised health professionals can access clinical information through HealthOne, and that data will remain safe and confidential. Every user of HealthOne signs a strict user protocol and is then assigned a unique user ID that needs a password for access.

All access to information by authorised users is monitored and audited to ensure it is appropriate and justified.

What if I don't want my health information to be shared?

If you do not want your health information shared through HealthOne, you can easily opt off the system by telling your general practice team, pharmacist, hospital doctor, or a community nurse who is treating you. Alternatively, call the freephone 0508-837-872 or email testsafesouth@cdhb,

However, as the whole purpose of HealthOne is to provide better healthcare for people, West Coast District Health Board strongly advises you to talk to a health professional you know well such as your GP, before making the decision to opt off.

How shared care records came about

After the February 22 Canterbury earthquake, patients were not always being seen by their usual family clinician, and damage to buildings and infrastructure meant some patient records were inaccessible. This served as a sharp reminder of the importance of having timely and accurate information at the point of care. Since then, the Canterbury DHB has worked with Pegasus Health, Orion Health, and clinicians to develop a secure data sharing system. The result is HealthOne, and West Coast DHB has also adopted this system.

The Canterbury DHB's chief medical officer, Dr Nigel Millar says that in the near future, clinicians in the Emergency Department will be able to see all relevant medical history about patients, such as details of recent or chronic illnesses, operations, community prescriptions, and so on. "Knowing about these things will help health professionals make the right decisions for their patients," he says.

Written by HealthInfo clinical advisers. Adapted by the West Coast DHB. Page created September 2015.

Page reference: 208517

Review key: HIYHI-77571