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HealthInfo Waitaha Canterbury

Hospital-level care

Tiakitanga ā-hōhipera

Hospital-level care is used to describe the high-level of attention, care and support that someone needs. When their care needs change, it may be necessary to move to hospital-level care.

Some rest homes offer hospital‑level care facilities but not all. This is often referred to as the hospital part of the rest home facility.

Hospital‑level care can include palliative and respite care in some cases.

If a higher level of care is needed, the rest home manager will arrange for a needs assessment.

You can find out more through the following services and websites.

Age Concern


Phone Age Concern Canterbury: (03) 366-0903 or 0800-80-33-44.

Te Whatu Ora – Health New Zealand Waitaha Canterbury Older Persons' Mental Health

Phone: (03) 337-7765.

If your loved one needs help with mental health issues, you can contact this service through the Adult Community Referral Centre at the above phone number.



This website has information about rest homes and residential care, including a directory of what is available in your area.



Freephone: 0800-725-463.

This toll-free service provides information about services and help for older people.

Work and Income Residential Subsidy Unit


Freephone: 0800-999-199.

This unit can answer all questions about residential subsidies.

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Written by HealthInfo clinical advisers. Last reviewed March 2023.


Page reference: 558114

Review key: HIRRV-48277