HealthInfo Waitaha Canterbury
Home care and community support
Tiakitanga i te kāinga, me te tautoko ki te hapori
Te Whatu Ora – Health New Zealand Waitaha Canterbury funds services for older people. These services provide care and support to help you maintain your independence and quality of life and to stay in your own home as long as you can.
You will require a needs assessment to find out whether you need support and to assess the best types of support for you. You, your general practice team, community health worker or someone else (with your consent) can refer you for a needs assessment.
Support services may include help with:
- personal care such as getting out of bed, showering, dressing and helping you with your medications
- equipment to help make your home as safe as possible
- household support including cleaning and preparing meals
- carer support – this is help for a person who lives with you or who looks after you for 4 hours or more each day.
If you have questions about your home, community and nursing support services, or any concerns about the service you are receiving, phone Older Persons Health and Rehabilitation on (03) 337‑7765. Or contact your service provider directly at the phone number listed below.
Needs assessment and service coordination
You can contact your local Needs Assessment Service Coordinator (NASC) via Older Persons Health on (03) 337-7765.
You may be eligible to receive needs assessment and service coordination at no cost. If you are not eligible, NASC will provide information about how to access services at your own cost.
Service providers
There are 3 organisations providing home support services in Canterbury.
If you are paying for these services yourself, you can choose which of these organisations provides your support.
If you want to know more about the providers, phone them or visit their websites.
Access Community Health
Phone: 0800-AT-HOME or 0800‑284‑663
Website: www.access.org.nz
Healthcare New Zealand
Phone: 0800‑002‑722
Website: www.healthcarenz.co.nz
Nurse Maude
Phone: (03) 375‑4200
Website: www.nursemaude.org.nz
HealthInfo recommends the following pages
- Carers NZ
Carers NZ provides information, advice, learning and support for New Zealand carers.
- Eldernet
Information about services that may be available to help support you to remain independent in your own home. Some of which you may need to pay for yourself.
Written by Older Persons Health and Rehabilitation (OPH&R), Te Whatu Ora Waitaha. Adapted by HealthInfo clinical advisers. Last reviewed March 2023.
See also:
SourcesReview key: HISSO-48278
