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HealthInfo Canterbury

Communicating with the deaf or hearing-impaired

Communicating with a hearing impaired person

If the person you are communicating with has a hearing aid and still can't hear you properly, check to see if their hearing aid is in their ear. Also check that it is turned on and has a working battery. If all these things are OK, find out when the person last had their hearing checked – it may be time to get it checked again.

Communicating with a deaf person

Communicating with a deaf person is very similar to communicating with someone who is hard of hearing. Use all the strategies above.

Use as many other methods of communication as possible – including body language and facial expressions.

You may also find this dictionary of sign language useful.

  HealthInfo recommends the following pages

Written by community speech-language therapists, Canterbury DHB. Adapted by HealthInfo clinical advisers. Last reviewed December 2016.


Page reference: 121541

Review key: HISCD-79694