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HealthInfo Canterbury

Diabetes equipment

Keeping your diabetes under control can involve using and keeping track of different medications and equipment. If you have problems with any of the equipment, first contact your practice nurse or Diabetes Christchurch for advice.

You can contact Diabetes Christchurch from 9 am to 4 pm, Monday to Friday on (03) 378 6266 or through its website. If you want to see a Diabetes Centre staff member you will need to make an appointment.

The summary below gives more detailed information about where to get different pieces of equipment, who can help you learn to use it, and where to go for help if something's not working properly. You may also find the PDF booklet Diabetes and insulin from Diabetes New Zealand helpful.

Equipment

Where to get it

Learn how to use it from

Help when it's not working

Blood testing meter

  • Pharmacy
  • Diabetes Christchurch
  • Pharmacy
  • Diabetes Christchurch
  • Practice nurse
  • Diabetes Christchurch
  • Distributing company – see below

Blood test or ketone strips

  • GP or specialist prescription
  • Diabetes Christchurch and pharmacies (FreeStyle Optium – previously Optium Xceed – strips only)
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse

Finger-pricking device

  • Pharmacy
  • Diabetes Christchurch
  • Your blood testing meter kit
  • Pharmacy
  • Diabetes Christchurch
  • Practice nurse
  • Diabetes Christchurch
  • Distributing company – see below

Lancets for finger-pricking device

  • Pharmacy
  • Diabetes Christchurch
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse

Insulin pen

  • Some pharmacies (replacements only – see below)
  • Diabetes Christchurch
  • Practice nurse or GP
  • Pharmacy
  • Diabetes Christchurch
  • Practice nurse
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse
  • Distributing company – see below

Insulin pen needles

  • Pharmacy
  • Diabetes Christchurch
  • GP or specialist prescription
  • Pharmacy
  • Diabetes Christchurch
  • Practice nurse
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse

Insulin

  • GP or specialist prescription
  • Pharmacy
  • Diabetes Christchurch
  • Practice nurse
  • Some pharmacies – see below
  • Diabetes Christchurch
  • Practice nurse
  • Distributing company – see below

Glucagon

  • GP or specialist prescription
  • Call 111 for an ambulance

     

     

Distributing companies for diabetes equipment

Equipment

Company

Phone number

CareSens meters and devices

Pharmco Healthcare

0800‑804‑079

ClikSTAR insulin pen

Sanofi

0800‑283‑684

FreeStyle Optium monitors and strips

Medi'Ray New Zealand

0800‑633‑472

Glucagon Kit

Novo Nordisk

0800‑733‑737

Multiclix finger pricker

Roche Diagnostics

0800‑802‑299

NovoPens

Novo Nordisk

0800‑733‑737

Savvio insulin pens

Eli Lilly

0800‑500‑909

SoloSTAR insulin pens

Sanofi

0800‑283‑684

 

Pharmacies that may provide replacement insulin pens and help with equipment

As long as you already know how to use your insulin pen correctly, you can get a replacement at one of the following pharmacies. Manufacturers don't charge for insulin pens, so you should not have to pay for a replacement at the pharmacy.

Christchurch

North Canterbury

Selwyn and Ashburton

Bush Inn Unichem Pharmacy

Bush Inn Centre, Riccarton

phone (03) 348‑4038

 

Kaikoura Pharmacy

37 West End, Kaikoura

phone (03) 347‑4118

 

Diabetes Nurse

Chris Harrison

Ashburton Hospital

phone 027‑324‑6269

 

Linwood Dispensary

Level 1, Eastgate Mall, Linwood

phone (03) 963‑7905

 

Life Pharmacy Rangiora

174 High St, Rangiora

phone (03) 313‑6340

 

Leeston Pharmacy

76 High St, Leeston

phone (03) 324‑3442

 

Radius Pharmacy

3 Pilgrim Pl, Central Christchurch

phone (03) 365‑7905

 

Unichem Fenwick's Pharmacy

129 Williams St, Kaiapoi

phone (03) 327‑7339

 

Rolleston Pharmacy

92 Rolleston Dr, Rolleston

phone (03) 347‑4118

 

Shirley Dispensary Pharmacy

Marshlands Rd, Shirley

phone (03) 375‑7025

 

 

 

Urgent Pharmacy

Cnr Bealey Ave and Colombo St

phone (03) 366‑4439

 

 

On the next page: How to inject insulin

Compiled by Christchurch Diabetes Centre. Adapted by HealthInfo clinical advisers.. Endorsed by clinical director, Diabetes Services, Canterbury DHB. Updated July 2016.

Page reference: 199625

Review key: HIDIA-21832